Job Title: Sales Associate

Company: Willow Hill Soap Company

Location: Hendersonville

Job Type: Part Time 

About Willow Hill Soap Company:

Willow Hill Soap Company is a leading provider of handcrafted, all-natural soaps and skincare products. Our commitment to quality and sustainability has made us a trusted brand among customers who value the benefits of pure, organic ingredients. We are seeking a motivated Sales Associate to join our team and contribute to our mission of providing high-quality skincare solutions.

Job Description:

As a Sales Associate at Willow Hill Soap Company, you will play a crucial role in delivering exceptional customer experiences and driving sales growth. You will work closely with our customers to understand their skincare needs, educate them about our products, and ensure they find the perfect solutions. Your responsibilities will include:

1. Customer Service Excellence:

   - Greet and assist customers with enthusiasm and professionalism.

   - Provide product information, skincare advice, and recommendations.

   - Handle customer inquiries, resolve issues, and maintain a positive shopping environment.

2. Sales and Product Knowledge:

   - Demonstrate a deep understanding of our product range.

   - Actively promote and upsell products to meet sales targets.

   - Stay informed about industry trends and competitors' products.

3. Inventory Management:

   - Assist in maintaining accurate inventory levels.

   - Monitor product displays and restock shelves as needed.

   - Report any inventory discrepancies to management.

4. Visual Merchandising:

   - Assist Manager in creating visually appealing product displays.

   - Ensure the store's overall appearance is clean, organized, and inviting.

5. Point of Sale (POS) Operations:

   - Process sales transactions accurately and efficiently.

   - Handle cash, credit card transactions, and maintain a balanced cash register.

   - Assist in opening and closing the store.

6. Team Collaboration:

   - Collaborate with colleagues to achieve team goals and maintain a harmonious work environment.

Qualifications:

- Must be available on the weekends 

- Must have a Gmail account 

- High School Diploma or equivalent

- Must be 18+ years of age. 

- Previous retail or customer service experience preferred.

- Excellent interpersonal and communication skills.

- Passion for skincare and natural products.

- Ability to work in a fast-paced retail environment.

- Basic computer skills and experience with POS systems.

- Positive attitude and a willingness to learn.

- Must be able to lift at least 50lbs.

- Ability to stand for long periods at a time.

- Ability to maintain safety while on a ladder.

- Reliable and punctual.

Working at Willow Hill Soap Company offers a dynamic and fulfilling environment where you can contribute to our brand's success while growing your own skills and knowledge in the skincare industry.

To apply, please send your resume and a brief cover letter detailing your relevant experience and enthusiasm for our products to cayla@willowhillsoapcompany.com We look forward to welcoming a new Sales Associate to our team!